Turkey: 14-044: Psychosocial Support Manager
Country: Turkey
Closing date: 16 Feb 2014
JOB SUMMARYThe Psychosocial Support Manager will manage the provision of targeted psychosocial support to displaced Syrian populations through the provision of integrated MHPSS services. Special focus will be given to those experiencing emotional distress and mental health needs that impair functioning and complex protection cases, as well as particularly vulnerable groups, including women, children and youth, persons with disabilities, and survivors of violence. The Psychosocial Support Manager will lead on Psychosocial Support as part of the Protection department and coordinate closely with the Mental Health and Medical departments. He/she will report to the Emergency Response Team Leader based in Turkey, with direct line of supervision from the expatriate Protection Coordinator.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Program Management of Psycho-Social Support• Conduct MHPSS needs assessments among the affected populations, in line with IASC guidelines and WHO/UNHCR MHPSS assessment toolkit.• Support the development of MHPSS and overall Protection programming, including relevant program materials and tools. • Manage PSS teams across several sites, primarily of Psychosocial Workers (PSWs), to ensure service delivery and quality standards in line with IMC’s approach, the IASC MHPSS guidelines, and other best practices. • Support PSWs to provide integrated mental health and protection case management and psychosocial support to vulnerable individuals and families and complete appropriate case documentation, in coordination with Mental Health Specialist and GBV Specialist.• Support PSWs to identify appropriate topics and conduct group sessions and community-based activities in coordination with the Child Protection and GBV/Women Engagement teams. • Train PSWs and other psychosocial service providers on team in case management, Psychological First Aid (PFA), and other relevant trainings as needed, and ensure their training on mhGAP and Guiding Principles on GBV in Humanitarian Settings.• Conduct on-the-job supervision and training assessments to evaluate key competencies and training needs of PSWs and update training plan accordingly.• Support in the training of Community Health Workers (CHWs) from the Medical department on PFA and integration with the MHPSS services for appropriate identification, referrals to MHPSS services, and follow up. • Prepare and implement a Training of Trainers (ToT) program on PFA and other relevant topics and support national trainers to roll out trainings. • Support the development of referral pathways internal to organization and with external service providers to strengthen links to available services for MHPSS and Protection more generally, including regularly updating service directories/mappings. • Engage community leaders, community-based organizations, and other service providers in supporting beneficiaries to access MHPSS services. • Lead the development of appropriate IEC materials on MHPSS, as well as Protection in general, to build awareness of services and promote key messages. • Lead recruitment of new staff and program start-up in new sites as necessary. • Support with team-building, performance review and professional development of staff. • Participate in site-specific Coordination Platforms (both MHPSS and non-MHPSS) for sharing information, contributing to strengthened collaboration with partners, referral mechanisms, and advocacy for best practices and IASC MHPSS guidelines.
Program Monitoring, Capacity-Building & Coordination • Provide continual technical support and monitoring of PSS program activities for capacity-building and to ensure quality standards for MHPSS and Protection.• Ensure participation from beneficiaries in program development, implementation, and evaluation and feedback mechanisms for accountability.• Work closely with support departments to support program administration and the logistical implementation of activities in program sites. • Coordinate regularly with other teams within the Protection department, Mental Health, and Medical for integrated activities and comprehensive services. • Mainstream MHPSS through referral workshops and PFA trainings both within IMC across sectors, and with other service providers and partners.• Participate in interagency coordination mechanisms for the provision of MHPSS services,sharing of relevant information, advocacy on key messages, and development of sector strategy. • Support the development of appropriate M&E tools, including the use of IMC standardized tools as possible, and the collection of program data from program sites on a weekly basis.
Reporting • Ensure disaggregated and cumulative tracking of clients/beneficiaries and documentation of all activities and outcomes. • Participate in preparation of internal and external reports, including submission of weekly reports to Protection Coordinator.• Maintain program files and documentation as per program management minimum standards, including maintaining the confidentiality and security of MHPSS client data. • Ensure programming is on track to meet objectives; reporting daily on important issues that are cross-cutting, highlight protection trends, and/or require supervisor feedback and decision-making by the Protection team.• Other tasks as necessary.
REPORTINGThe PSS Manager reports directly to the Protection Coordinator, and receives technical support from IMC’s global Mental Health and Psychosocial advisor and officer.
Qualifications: SKILLS AND REQUIREMENTS• The qualified candidate will be a mental health professional with MA/S or equivalent in social science – psychology, clinical social work or sociology – with knowledge of human rights, international development, public health, or other relevant field;• Knowledgeable in and has used the IASC MHPSS and GBV/CP guidelines and best practices as part of previous work experience.• Minimum of 5 years (of which at least 3 years in the field) of professional experience in humanitarian work, and substantial experience in MHPSS, including in emergencies and conflict settings.• Demonstrable technical expertise in the assessment of and design and delivery of responses to pre-existing and emergency induced MHPSS needs. • Training experience required; capacity and proven track record in national staff and partner training and capacity-building, including support of national counterparts on the track to management level;• Knowledge of MHPSS Case Management and integration of Mental Health into Primary Health Care approaches.• Experience in team-building and engagement with communities; familiarity with needs-based participatory approach. • Knowledge and/or working background of working with refugees and IDP’s.• Strong organizational and supervisory skills.• Strong interpersonal skills and the ability to work within different cultural environments.• Honest, hard working and a self-motivated person• Ability to work within a team structure or in isolation, flexible, and can cope with stressful workload and working with limited resources.• Ability to travel on short notice to project sites by car, boat or air.• Experience in working in the Middle East is a plus. • English language proficiency is required and knowledge of Arabic and/or Turkish languages is and advantage.
Conditions:• Must be able to travel.• Must be able to work in austere environments and be flexible to be relocated within Southern Turkey.
How to apply:
To apply, please upload your application at http://careers.internationalmedicalcorps.org/careers.aspx?adata=Y8Tl2qki...
