NGO JOBS

Primary Function: This position maintains and improves the agency's business processes and use of financial systems and data. Improvements generally occur through a combination of staff training and the implementation of new or enhanced technology. Job Responsibilities: • Perform interface operations and reconciliations• Maintain data for business operations such as accounting structures, codes, and user access.• Identify, investigate, and resolve technical application problems• Train and support users• Develop reports• Identify and implement improvements in business processes, systems, and data usage.• Perform key tasks in project work. This may include, but is not limited to  identifying tasks and estimating related time and cost; assessing implications of alternative approaches on systems, data, and business processes;  writing change control documentation, procedures, and training materials;  identifying and assessing risks;  analyzing, cleansing, extracting and transferring data;  installing and testing software and software updates; tracking and reporting time, cost, and status; working with team members and stakeholdersKnowledge, Skills, & Abilities: • Strong written and verbal communication and interpersonal skills.• Superior analytical, critical-thinking, and problem-solving skills.• Ability to multi-task and work well under pressure. • Proven ability to use office productivity software currently in use at CRS• Ability to learn technical concepts from manuals and documentation• Ability to identify and implement procedural and technical improvements• Typing/Keyboard skills (>35 wpm)Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.• Serves with Integrity• Models Stewardship• Cultivates Constructive Relationships• Promotes Learning Key Working Relationships: Internal: Financial Systems team, Headquarters and Overseas Finance staff,Global Knowledge and Information Management (GKIM) staffExternal: Software support personnelQualifications:1. Bachelor’s Degree in Accounting, Information Systems, Mathematics, or related field.2. Minimum of 3-5 years’ experience as a business systems analyst, designer or developer using relevant software products.3. Knowledge of business and accounting processes.4. Excel expertise (Excel-based data entry forms; complicated formulas & functions; filters; pivot tables, etc.) required.5. Experience in designing reports with reporting software.6. Good understanding of software life cycles and general relational database management technologies. 7. Understanding of IT enabled business change solutions. 8. Preferred:a. Infor SunSystems database experienceb. Q&A or Crystal Reports experiencec. SQL experienced. Excel VBA experiencePhysical Requirements/Environment: Based at CRS/HQ in Baltimore, this position may require occasional (<15%) overseas travel.Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

FHI 360 is a global development organization with a rigorous, evidence-based approach. Our professional staff includes experts in health, nutrition, education, economic development, civil society, environment and research. FHI 360 operates from 60 offices with 4,400 staff in the U.S. and around the world. Our commitment to partnerships at every level and our multidisciplinary approach enable us to have a lasting impact on the individuals, communities and countries we serve–improving lives for millions. We seek qualified candidates for the position of Project Director of a global mobile technology solutions project. The position is based in Washington DC with travel to the field.

Position Description:

FHI 360 seeks a Project Director to direct the implementation of the USAID-funded Mobile Solutions Technical Assistance and Research (mSTAR) program and other mobile solutions programming in mobile money and mobile data collection. The Project Director will combine expertise in program management and mobile technology for development to manage a small but growing cross-functional team to deliver technical assistance and expert guidance to USAID, implementing partners, and other entities. The Project Director will ensure the implementation and monitoring of project activities and will be responsible for completion of the project deliverables on schedule and within budget constraints. The Project Director will proactively foster partnerships with mobile actors and will have the skills necessary to mobilize and incorporate private sector players into the ecosystem. The Project Director will support the development and dissemination of technical, best practice documentation.

Key Responsibilities:Plans, directs, and coordinates activities for designated projects to ensure that goals and objectives are accomplished within prescribed time frames and funding parameters.Reviews project proposals and plans to determine scheduling, budget, procedures, staffing, and allotment of resources needed for projects.Establishes work plans, project teams, and SOPs to meet project goals and ensure compliance with policies.Designs and delivers scopes of work for discrete technical assistance delivered to USAID and implementing partners in mobile money and/or mobile data program areas.Provides guidance and training to managers and staff to achieve project goals.Participates in the strategic development of mobile solutions methods and techniques.Establishes, serves, and maintains partnerships with internal and external stakeholders on project matters.Provides leadership to the project team, ensuring clarity over plans and priorities, encouraging effective team work.Responsible for induction of project staff, ensuring their familiarity with mandate values, quality standards, policies and program objectives, and their individual responsibilities in upholding these standards and policies.Sets workplans and budgets for projects and leads in achieving strategic goals.Leads coordination of resources for ongoing projects across business units and addresses/resolves project issues.Manages action research and knowledge management activities to determine, produce, and disseminate lessons learned through briefing papers, case studies, qualitative and quantitative research.Stays abreast of the research, data, publications, trends, and developments in the Mobile Money industry.

Minimum Requirements:Technical expertise and experience in mobile solutions and/or ICT for development (ICT4D)Experience working in or engaging with the private sectorExcellent and demonstrated project management skills in leading and managing complex projects that are strategic in nature and national/international in scope (Typically requires a minimum of 8+ years of project management experience)Master’s degree in technology/ICT, international development, or business administration or its international equivalent preferredDemonstrated strategic planning, staff development, and capacity building experienceKnowledge of theories, concepts, and practices with project management, process development, and execution.Excellent oral and written communication skillsMust be able to read, write, and speak fluent English; additional foreign language abilities are preferredStrong critical thinking and problem solving skills to plan, organize, and manage resources for successful completion of projectsStrong relationship and negotiation skills