Pakistan: IT Manager, Islamabad
Country: Pakistan
Closing date: 07 Aug 2013
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
The IRC has been working in Pakistan since 1980. The IRC is leading a Pakistan Reading Project (PRP) to improve the quality of reading in public and private schools, supporting at least 2.5 million additional primary school students to read at a level commensurate with standards at their grade level. This goal will be supported by the mutually-reinforcing components of teacher education and professional development (PD), systems reform, and civil society engagement
RESPONSIBILITIES:
• Manage the design, development and installation of information systems ie IT infrastructure, application infrastructure, mailing systems, operation and related services in collaboration with the IT department, in order to ensure compatibility with existing systems.• Administer the office Active Directory user environment and coordinate with IT Coordinator for determining levels of user access.• Provide technical documentation of all system architecture in use and in development, including network diagrams and Active Directory schema and group policies.• Review internet connectivity and computer hardware to be compliant with IRC minimum standards in a timely manner.• Configure, deploy and maintain all network equipment for offices and field sites; configure all intra-office network protocols in use.• Maintain user data and email backup mechanisms for ensuring redundancy of all vital operations data; coordinate with the Logistics Coordinator the schedule and delivery of backup information off-site.• Implement and ensure compliance of security policies and processes • Provide technical assistance for staff for all PC hardware, software and associated peripherals.• Log support requests and document their outcome to assist in the resolution of common queries.• Maintain existing computer equipment to the agreed standards of IRC global operations by performing upgrades, new installations and carrying out routine procedures.• Coordinate with HR department for creation and suspension of new user accounts/e-mail, and with Logistics department for allocation of IT-related assets.• Create, manage and maintain hardware inventory database • Perform and maintain operating systems and office application suites on all user workstations. Ensure that security updates are properly being applied and that workstations remain up-to-date.• Monitor workstation usage to ensure that users remain within the confines of the IRC Acceptable Usage Policy.• Assist in finalizing strategy of emergency IT deployment in emergency disaster response.• Ensure compliance with IRC policy by all computer users.• Ensure that all IRC Pakistan staff remain in compliance with all IRC Global and IRC Pakistan Security Policies, IT Acceptable Usage Policy and Mandatory Reporting Policy as it pertains to IT.• Participate and represent the IT department in any IRC Pakistan all staff meetings• Follow and adapt any new procedures/guidelines designated by IT Coordinator.• Assist in an IT capacity for any program-related duties as requested.REQUIREMENTS:
• Minimum 3 years work experience in the NGO sector within IT Department • Microsoft IT Infrastructure certification such as MCSE or MCITP are essential• Proficiency with Microsoft Server 2008/2012 • Must be proficient with Cisco Platform and Active Directory• Candidate with CCNA certification would be preferred• Must demonstrate strong knowledge and comfort level with data and information security protocols • Demonstrated experience in Remote management and Administration• Excellent written and verbal English language skills. • Ability to work in a multi-cultural environment and travel as required to project field sites • Willingness to travel.
How to apply:
http://ch.tbe.taleo.net/CH02/ats/careers/requisition.jsp?org=IRC&cws=1&r...
