Canada: Manager, Individual Giving & Youth Engagement
Country: Canada
Closing date: 06 Sep 2013
Action Contre la Faim – Canada (ACF-CA) is part of the international Action contre la Faim network which provides humanitarian relief to over 47 countries worldwide, for the nutrition, water and sanitation, and food security sectors. Established in 2005, ACF-Canada contributes to the network in several ways, particularly through its expertise in understanding the nutritional status of a given population or region.
Responsibilities:
The person engaged as Manager, Individual Giving and Youth Engagement will be responsible for leading the development of multi-year individual giving strategies, coordinating all individual donors fundraising activities and developing ACF-Canada’s supporters base and income stream. The person will be reporting to the Executive Director and will work in close collaboration with Communications and Advocacy colleagues.The role offers large scope for development for a target driven candidate with the launch of new innovative fundraising campaigns in the coming months.
Tasks:
Develop, lead and manage multi-year individual giving strategies and related financial assumptions • Lead the planning of annual and special campaigns; • Identify strategies for cultivation of major gifts;• Manage the launch of new innovative fundraising initiatives designed over multiple years• Share knowledge and collaborate with counterparts in other ACF HQs;• Provide recruitment support and leadership for volunteers engaged in fundraising for ACF – Canada;• Manage the budget across individual giving and coordinate all activities (on and offline);• Produce regular financial reports to assess the on-going performance of direct marketing activities and reconcile monthly on-line and off-line income and expenses with the Finance department;• Report regularly on the status and progress of the campaigns.• Manage agency and consultant relationships and budgets
Leading the development and implementation of a donor retention strategy• Including all aspects of acquisition, retention and upgrading of donors;• Measure and maximize regular giving and pay roll giving through a series of targeted initiatives and personalised contact with supporters and suppliers;• Reinforce and lead innovations in the design and implementation of essential and engaging donor relations tools and tactics;• Maximize individual donor participation to communication and advocacy campaigns as well as support to humanitarian disasters in collaboration with the communications team.
Plan, execute and coordinate fundraising campaigns and efforts for ACF - Canada• Implement and enhance annual and special campaigns, including two important, national youth engagement initiatives;• Implement and enhance major gift and partnership programmes;• Develop a support kit for community events;• Manage fundraising back office including responsibility for the database, donation processing, maximizing digital payment platforms, offline tax receipting, scoping requirements for internal data cleaning and providing accurate and timely reporting (with the support of a junior database administrator);• including managing the process of data transfer from all suppliers, • Provide segmentation and statistical analysis of campaigns and donor profile in order to maximise campaigns and develop personalised stewardship programmes.• Develop & implement a donor recognition programme that is timely, respectful and effective.
Support the Director of Communications and Strategic Engagement in the development and cultivation of relationships and partnerships with corporations, non-profit and government organisations• Identify and engage with constituencies at a community level (student groups, schools, unions, municipalities, etc.) for development and outreach;• Develop partnerships with a wide range of corporations, foundations and organisations to provide in-kind and financial support;• Maintain and enhance relationships with kindred organisations.
General• Support the Director of Communications and the Executive Director on an ad-hoc basis as and when required;• Work collaboratively with other ACF – Canada departments and colleagues in other ACF network HQs.;• Cultivate and manage strong volunteer community;• Ensure that ACF - Canada staff and volunteers are properly informed of current ACF affairs; • Participate in the discussion and establishment of detailed objectives and tactics for ACF – Canada;• Keep fully abreast of new developments in direct marketing as well as legal requirements in line with the data protection act to ensure that the charity makes full use of such techniques and complies fully;• Other appropriate tasks where identified.
Specific Conditions:Staff work a five-day, 37.5-hour work week. However, the different tasks involved may sometime require irregular working hours, particularly in times of crisis. Occasional travels in Canada and abroad will also require flexibility.
Qualifications:
• A degree in Fundraising or Direct Marketing or other relevant discipline;• Experienced Direct Marketing fundraising expert with 3+ years experience in INGO market in Canada; • Demonstrated ability to lead effective, results-based individual giving programmes in Canada;• Proven experience of data analysis and statistical understanding;• Proven success rate in at least one of the following: donors acquisition, retention or regular donors development;• Proven experience in reaching financial target;• Knowledge and understanding of on-line fundraising;• Experience of managing day to day relationships with external agencies;• Strong track record of managing and developing relationships with individual donors;• Bilingual English and French;• Knowledge of Canadian donor market as well as the regulations and rules related to donor privacy, reporting, etc, including IMAGINE Canada, AFP and CRA standards;• Strong analytical skills;• Excellent verbal and written communications skills;• Solid knowledge of Microsoft Office especially Excel, Word, PPT; donor database programmes;• Must have a passion for high impact international development;• Motivated to build new markets and test new and creative ideas and tools;• Strong ethical background;• Legally able to work in Canada.
How to apply:
We are looking for an autonomous and dynamic professional to complement the ACF team and build a strong fundraising platform and culture. If you think this could be you, please send your CV to the attention of the Head of Human Resources at rec@actioncontrelafaim.ca by September 6th 2013. In the subject line, write: ACF-Ca / Manager, Individual Giving & Youth Engagement. No telephone calls please.
You must be legally able to work in Canada to apply.
To learn more about our work, visit us at: www.actioncontrelafaim.ca
