United States of America: Technical Officer - Capacity Development
Country: United States of America
Closing date: 15 Sep 2013
The Technical Officer (TO) will work collaboratively with the Program Advancement team, other Pact Departments, and Country Directors and country office staff to support strengthening of organizational and staff capacity to design and manage high quality capacity development initiatives and proactively contribute to the development and implementation of Pact’s global capacity development agenda. The TO provides technical support to Pact’s capacity development activities, ensures vibrant knowledge sharing within Pact’s Capacity Development Community of Practice, and represent Pact’s competency in capacity development with key internal and external stakeholders.
The TO will report to the Senior Technical Officer.
Specific Duties:The TO provides support to Pact’s Program Advancement Department by:• Contributing to implementation of Capacity Development within Pact’s Global Strategy• Promoting Pact policy and standards in Capacity Development, and helping develop guidance as needed.• Supporting country programs and projects to deliver high quality capacity development initiatives through technical assistance, training, cross-fertilization, methodology development, documentation and collaboration.• Serving as a technical writer, designer and implementer for selected bids and proposals• Providing support to Pact’s Capacity Development Community of Practice.• Collaboratively developing and maintaining donor and partner relationships, with a priority on partnerships important to Pact’s integrated approach.• Representing Pact at conferences, agencies, internal and external meetings and other fora, documenting where necessary.• Traveling to country offices to provide project support, as needed• Supporting Capacity Development Team logisticsThe TO also contributes by:• Providing mentoring and guidance to team members• Reporting on activities to immediate supervisor and escalating issues, as needed• Participating in Program Advancement team-wide meetings and initiatives• Cooperating and promoting collaboration with Program Delivery, Opportunity Development and other Pact teams;• Ensuring project intellectual capital is properly captured, filed and disseminated• Participating in the recruitment of staff as required• Performing other related tasks as needed.
Minimum Qualifications• MA and at least 4 years of relevant experience (or equivalent)• Ability to travel regularly and at short-noticePreference for:• At least 2 years of experience in international development• Work experience in a developing country• Fluency in English and at least one other language• Familiarity with principles of capacity development and their link to social change.• Strong facilitation, teaching and coaching skills and experience.• Ability to translate technical information into practical guidance and tools and effectively communicate these using print, electronic and presentation media.• Ability to work independently and to perform and prioritize multiple tasks.• Sound networking and interpersonal skills; ability to work collaboratively and collegially in teams.• Ability to establish and sustain positive relationships with Pact staff, partners, donor organizations and peer organizations.
Skills and Abilities:Behavioral Competencies• Keep Our Promises: Hold Pact’s mission as the guidepost for every decision, and be driven by an honest desire to catalyze opportunities for people worldwide. Follow and apply organizational policies appropriately and consistently, making decisions in line with strategy and the financial wellbeing of the organization.• Take Action with Adventure, and Conviction: Take appropriate risks and drive thought-leadership. Actively contribute to organizational initiatives, and work on tasks outside of our comfort zone to get the job done.• Promote Shared Success: Treat all people with dignity and respect. Work well on teams, and facilitate team spirit among colleagues and partners.• Driven by Passion and Curiosity: Continually strive to learn and share our knowledge. Celebrate the results we achieve together, find small ways to make the workplace more enjoyable for all, and focus on internal and external customer service.• Exercise Discernment: Take the time to understand the context of situations before acting. Hold ourselves and others accountable for quality results and admit mistakes and errors and work to correct them. Look inside and outside of the organization for innovations.• Provide Inspiration: Act as a role model for others, communicating effectively and transparently. Understand and promote Pact’s mission and business strategy.
Leadership• Ability to sustain interpersonal and professional relationships with internal colleagues and contacts in donor and peer organizations• Strong understanding of Pact’s strategy and how tasks contribute to the greater good• Consistently works within internal process and procedures• Strong interpersonal and team building skills• Engagement in corporate initiatives
Project Management• Strong planning and time management skills• Strong written and oral communication skills, including the ability to make engaging presentations• Ability to problem-solve difficult issues• Ability to multitask with ease, adapting to frequently changing priorities• Good negotiating and conflict resolution skills• Strong understanding of budgets
Technical Skills• Good experience in one of Pact’s technical areas or a support function• Working knowledge and understanding of donor policies and regulations• Competence using common desktop applications and internal systems
To apply for this position, please visit our company website at www.pactworld.org
How to apply:
To apply for this position, please visit our company website at www.pactworld.org
